pasporbetPrivacy Policy

This page describes what we collect when you use pasporbet and how we keep that data protected. When you register on pasporbet, deposit funds, place bets on Liga 1 or Piala AFF tournaments, or engage with live-dealer games, we collect specific information about you and your account activity. We use this information to operate our platform, verify your identity, process your withdrawals through DANA, e-wallet, mobile banking, or bank transfers, and comply with legal obligations in jurisdictions where pasporbet is available.

We collect your data through multiple touchpoints. Your email, password, and personal details come from your registration form. Your payment information comes from your deposit and withdrawal requests. Your gameplay and betting history are logged when you engage with our platform. Your device information—browser type, IP address, approximate location—is collected automatically when you access pasporbet. We also collect behavioral data such as login frequency, game session duration, and payment method preferences.

Your privacy is central to how we operate pasporbet. We do not sell your personal information to advertisers or data brokers. We do not share your payment details with third parties unless necessary to process your transaction or comply with law. We encrypt your data in transit and at rest. Your pasporbet account is protected by password and, if you enable it, two-factor authentication. This policy explains the full scope of what we do with the information you provide.

What Data We Collect on pasporbet

We collect account registration data from every user. This includes your full name, date of birth, email address, phone number, and residential address. We require this information to comply with Know Your Customer (KYC) regulations in the jurisdictions where pasporbet operates. We also collect identity verification documents—your KTP, passport, or equivalent government ID—and proof of address such as a utility bill. Users registering from Jakarta, Surabaya, Bandung, or Medan must provide the same verification regardless of location.

We collect payment information when you deposit or withdraw. Your pasporbet account records every transaction: the payment method you use (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts through mobile banking, local payment, online payment, e-wallet), the amount, the timestamp, and the transaction status. We store a tokenized reference to your payment method rather than your actual card or bank account number. This protects your financial information if our systems are compromised.

We collect gameplay data automatically. When you place a bet on Champions League markets or spin a slot game, our servers log the bet amount, outcome, timestamp, and your account balance before and after. This data helps us settle disputes, investigate suspected fraudulent activity, and audit our game mechanics. Your complete transaction history is available in your pasporbet account settings for your own review.

How We Use Your Data

We use your personal information for five core purposes. First, we use your registration data and identity documents to verify your identity and confirm you are in a jurisdiction where pasporbet services are legal. Second, we use your payment information to process your deposits and withdrawals and to prevent fraud. Third, we use your gameplay data to settle bets, calculate payouts, and audit game outcomes. Fourth, we use your contact information to send you account notifications, payment confirmations, and support responses. Fifth, we use aggregated, anonymized data to improve our platform—for example, analyzing which payment methods are most common among users or which tournaments attract the most engagement during Idul Fitri or Idul Adha.

We do not use your data for marketing emails or promotional purposes unless you explicitly opt in. We do not sell or rent your personal information to third parties. We do not use your data to create detailed profiles for advertisement targeting outside of pasporbet.

Third-Party Data Processors

Our payment processing on pasporbet relies on third-party payment gateways and banks. When you deposit via mobile banking or withdraw via local payment, those transactions pass through online payment and e-wallet's own systems—we share only the minimum information required to complete the transaction. Your bank details, if you use mobile banking, local payment, online payment, or e-wallet virtual accounts, are shared with those banks for settlement. We sign Data Processing Agreements with all third parties to ensure they meet the same privacy and security standards as pasporbet.

We use cloud infrastructure to store and process data. Our servers may sit outside Indonesia, in AWS or equivalent data centers in Singapore, Australia, or other regions. All data in transit is encrypted using TLS 1.2 or higher. Data at rest is encrypted using AES-256. We do not disclose the exact location of our servers, but users should be aware that their data may be processed outside their jurisdiction.

Your Rights and Our pasporbet Commitments

We commit to the following practices regarding your data. You have the right to request a copy of all personal information we hold about you. You have the right to request correction of inaccurate data. You have the right to request deletion of your account and associated data, subject to legal retention requirements—for example, we may retain financial records for seven years to comply with anti-money-laundering laws. You have the right to object to us processing your data for marketing purposes, though we send minimal marketing emails on pasporbet anyway.

We undertake to respond to data access requests within 30 days. If you suspect unauthorized access to your pasporbet account, contact our support team immediately. We investigate all suspected breaches and notify affected users within 72 hours as required by law. We maintain an audit log of all data access by our staff and contractors. We do not grant individual developers or support agents unlimited access to your data—all access is logged and monitored.

Cookies and Tracking

We use cookies on pasporbet to store your login session, remember your preferences, and track your navigation within our platform. Essential cookies are required to use pasporbet at all—without them, you cannot stay logged in or complete a deposit. These are not optional. We also use analytics cookies to measure which pages users visit most often and how long they stay. You can disable non-essential cookies in your browser settings, but doing so may degrade your experience on pasporbet. We do not place tracking pixels or third-party advertising cookies on our platform.

Contact and Complaints

If you have questions about this privacy policy or how we handle your data on pasporbet, contact our support team via the in-app chat or email our data protection officer at [email protected]. We respond to privacy inquiries within five business days. If you believe we have violated your privacy rights or this policy, you have the right to lodge a complaint with your local data protection authority.

This privacy policy is effective from the date posted and may be updated periodically. We notify users of material changes via email at least 30 days before the new policy takes effect. Continued use of pasporbet after a policy update constitutes your acceptance of the new terms.